Shipping Policy

Thank you for shopping with BRANDEDSWEETS. Please read our shipping policy carefully before placing your order.

Processing Time

All of our sweet pouches are custom made to order. Orders are processed once payment has been received and artwork/design approval has been confirmed where applicable.

Processing times may vary during busy periods, holidays, or promotional events.

Shipping Options

Standard Shipping – £2.99

Estimated delivery time: 3–5 working days

Express Shipping – £3.99

Estimated delivery time: 1–2 working days

Delivery times begin once your order has been dispatched, not from the date the order is placed.

Delivery Information

Please ensure your delivery address is correct at checkout. BRANDEDSWEETS is not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate shipping information provided by the customer.

Delays

While we aim to dispatch all orders on time, delays may occasionally occur due to courier issues, weather conditions, strikes, or other circumstances outside our control.

Estimated delivery times are not guaranteed.

Tracking

Tracking information will be provided where available once your order has been dispatched.

Lost or Damaged Parcels

If your parcel arrives damaged or has not arrived within the expected timeframe, please contact us as soon as possible at:

Email: info@brandedsweets.co.uk

We will work with the courier to resolve the issue as quickly as possible.

Contact Us

For any shipping enquiries, please contact:

Email: info@brandedsweets.co.uk
BRANDEDSWEETS